ANSWERS TO POPULAR MOTORCRAFT TOPICS

FREQUENTLY ASKED QUESTIONS

WHAT ARE VOCS?

  • Volatile Organic Compound (VOC) means any compound containing at least one atom of carbon, excluding certain compounds. Examples of products which contain VOCs include glass cleaners, engine shampoos, brake cleaners, carburetor or fuel-injection air intake cleaners, and windshield washer solvents.

IS THERE ANY CONSIDERATION OF HAVING AN INTERVAL SCHEDULE FOR POWER STEERING FLUID? AFTER ALL, IT DOES WEAR AND GETS MATERIAL IN IT.

  • Power steering fluids and systems are designed to be filled for life. No fluid changes are necessary unless the system is dismantled.

It is sometimes difficult to keep track of what chemicals go with what vehicles. How can I manage this information or is the information compiled anywhere?

  • There are quick reference charts for a number of the chemicals and lubricants that can be viewed by clicking here.

Some companies market a "universal" antifreeze/coolant claiming that their product can be used for all vehicle applications. Can I use a "universal" antifreeze/coolant in my vehicle?

  • Ford does not recommend the use of non-approved "universal" coolants in Ford, Lincoln, and Mercury vehicles. For more information on Ford’s position on "universal" antifreeze/coolants and potential consequences of using an incompatible coolant, download and read the following statement

I have a question concerning one of the Ford/Motorcraft chemical and lubricant products I use. Whom do I contact?

  • Please submit your question via the SDS Help Desk (msds@brownart.com ), or call the SDS Help Desk at 1-800-448-2063 .
  • For the hearing or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711.

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  • At Ford Motor Company, we are committed to making our website accessible for all of our site visitors. In addition to the improvements we have completed, our teams continue to work dedicatedly to ensure our website content is accessible so that our site visitors have the best possible experience.

  • If you have a disability that prevents you from accessing this information, please contact Ford Motor Company at ADA-assistance@brownart.com or call the Ford Service Chemical/ SDS Help Desk at 800-448-2063 to request this information in an alternate format.

  • For the hearing or speech impaired, please contact our customer support center using the Telecommunication Relay Service by dialing 711.